GERMINATION GUARANTEE
We stand behind the quality and viability of every Bomb Seeds order.
IF YOUR SEEDS DON’T GERMINATE, WE’LL REPLACE THEM
We want every Bomb Seeds customer to start with healthy, viable seeds. If any seeds from your order fail to germinate, we’ll replace them.
Simply contact our customer service team within 90 days of receiving your order and provide clear photos of the seeds and your germination attempt.
HOW TO USE THE GERMINATION GUARANTEE
If one or more seeds fail to germinate, send our customer service team the details below within 90 days of receiving your order.
YOUR ORDER DETAILS
Include your order number so our team can locate your purchase.
THE STRAIN & QUANTITY
Tell us which strain was affected and how many seeds failed to germinate.
CLEAR PHOTOS
Send clear photographs showing the seeds and your germination attempt.
WE’LL PUT IT RIGHT
Once your claim has been reviewed and approved, we’ll arrange replacement seeds for those that failed to germinate.
Wherever possible, we’ll replace them with the same strain. If the original strain is unavailable, our team will contact you about a suitable alternative.
GET IN TOUCH WITH OUR TEAM
If you’ve had a problem with germination or need to make a claim, contact our customer service team with your order details and photos. We’ll take it from there.
CONTACT OUR TEAM